Terms of Use

1.1 These Website & Service Terms of Use ("Terms") govern your access to and use of:

• •(a) the website located at www.hr.monster and any related pages (the "Site"); and
• •(b) any online services, portals or features we make available through the Site (together, the "Services"), except where you have a separate written agreement with us.

1.2 The Site and Services are operated by HR MONSTER PTE. LTD. (UEN 202538262Z), a private company limited by shares incorporated in Singapore, with its registered office at 1 North Bridge Road, #30-02, High Street Centre, Singapore 179094 ("HR Monster", "we", "us" or "our").

1.3 By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site or Services.

1.4 If your organisation has entered into a separate written agreement with us for the provision of the HR Monster software or Services (a "Customer Agreement"), that Customer Agreement will govern to the extent of any conflict with these Terms.

2.1 The Site and Services may be accessed from countries across Asia and globally.

2.2 You are responsible for ensuring that:

• •(a) your access to and use of the Site and Services complies with the laws and regulations applicable in your jurisdiction; and
• •(b) your configuration and use of any HR, payroll, tax, timekeeping or related features is compliant with all local employment, payroll, tax, social security, data protection and other applicable laws.

2.3 HR Monster makes no representation or warranty that the Site, Services or any content are appropriate, permitted or compliant for use in any particular jurisdiction.

3.1 The Services may include tools to assist with HR administration, time and attendance, scheduling, payroll calculations, or reporting ("HR Features"). You acknowledge and agree that:

• •(a) HR Features may not be fully localised or configured for all countries, regions or industries;
• •(b) laws, regulations and administrative practices may change frequently in each jurisdiction; and
• •(c) HR Monster does not provide legal, tax, HR, accounting or payroll advice and does not guarantee that any calculation, template, workflow or output is accurate, complete or compliant with local law.

3.2 You remain solely responsible for:

• •(a) verifying all outputs generated by the Services (including pay runs, contributions, reports and documents); and
• •(b) obtaining independent professional advice where needed to ensure your organisation's compliance with applicable laws.

4.1 We may update these Terms from time to time. The "Last updated" date above indicates when these Terms were last revised. Changes are effective when posted on the Site.

4.2 Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated Terms.

5.1 The Site and Services are intended for use by business users and persons aged 18 or older.

5.2 By accessing or using the Site or Services, creating an account, or clicking "I agree" (or similar), you:

• •(a) confirm that you are at least 18 years old;
• •(b) confirm that you have authority to bind your organisation (where applicable); and
• •(c) agree to be bound by these Terms regardless of your country of residence.

5.3 If you do not have such authority, you must not use the Site or Services on behalf of an organisation.

You must not:

• •(a) violate laws;
• •(b) submit infringing/unlawful materials;
• •(c) attempt unauthorised access;
• •(d) introduce malware;
• •(e) use automated systems except authorised APIs; or
• •(f) reverse engineer the Services.

8.1 From time to time, we may make available or describe AI-enabled features or automation capabilities within the Services ("AI Features"). You acknowledge and agree that:

• •(a) AI Features generate outputs using probabilistic methods and may be incomplete, inaccurate, biased or inappropriate in certain contexts;
• •(b) AI Features may rely on third-party models and infrastructure; and
• •(c) you remain solely responsible for reviewing, validating and approving any AI-generated output before using it for HR, payroll, compliance, decision-making or communication purposes.

8.2 HR Monster does not guarantee that outputs generated by AI Features are accurate, compliant, suitable for your purpose or free from error.

10.1 You warrant rights to submit User Content.

10.2 You grant us a non-exclusive, worldwide licence to host, store, process and transmit User Content solely as required to provide and improve the Services.

10.3 Any derivative data we create will only be aggregated or anonymised, never identifiable.

10.4 We may remove unlawful or violating content.

13.1 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation).

13.2 To the fullest extent permitted by law:

• •(a) we will not be liable for any loss of profits, revenue, contracts, anticipated savings, business, goodwill or data, or for any indirect, consequential, special or punitive loss or damage, arising out of or in connection with your use of, or inability to use, the Site, Services or Content, even if we have been advised of the possibility of such loss or damage; and
• •(b) for your use of the Site and any free Services, our total aggregate liability arising out of or in connection with these Terms (whether in contract, tort (including negligence), breach of statutory duty or otherwise) will be limited to SGD 100.

13.3 Where a Customer Agreement applies to your paid subscription, any liability caps and exclusions in that Customer Agreement will apply instead of the cap above.

You indemnify HR Monster only for third‑party claims arising from:

• •(a) your breach of these Terms;
• •(b) unlawful use; or
• •(c) infringing User Content.

Indemnity does not apply where HR Monster is negligent or in breach of law.

15.1 We may terminate access with reasonable notice except where immediate suspension is required for breach, legal or security reasons.

15.2 You will have a reasonable window to export data upon termination unless restricted by law.

17.1 These Terms constitute the entire agreement between you and us regarding your use of the Site and free Services, and supersede any prior agreements or understandings relating to such use.

17.2 If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

17.3 Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

17.4 You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

17.5 These Terms may be translated into other languages. In the event of any inconsistency between the English version and a translated version, the English version shall prevail to the extent permitted by law.