Terms of Use

1. Introduction

These Terms of Use govern your access to and use of the HR Monster website, software, browser extension, APIs, connected apps, and related services provided by HR MONSTER PTE. LTD. (UEN 202538262Z), 1 North Bridge Road, #30-02, High Street Centre, Singapore 179094.

By accessing or using the site or services, you agree to these terms. If you do not agree, do not use the site or services.

If you are a customer using a paid subscription or enterprise service, the applicable Customer Agreement will prevail over these Terms of Use to the extent of any conflict.

2. Global use and local compliance

HR Monster is accessible globally. You are responsible for ensuring that your use of the site and services complies with all laws, regulations, and requirements that apply in your jurisdiction.

That includes any local employment, payroll, tax, timekeeping, labour, privacy, or record-keeping requirements that apply to your organisation or your users.

3. No localisation or compliance warranty

HR Monster may include HR, payroll, compliance, workflow, and record-management features, but those features may not be fully localized for every jurisdiction or every legal scenario.

Laws and regulations change frequently. We do not guarantee that any calculation, template, workflow, rule, output, or document generated by the site or services is complete, accurate, or compliant with your local legal obligations.

You are solely responsible for reviewing outputs and obtaining independent legal, tax, payroll, HR, accounting, or regulatory advice where needed.

4. Changes to these terms

We may update these Terms of Use from time to time. If we do, we will post the revised version on this page and update the effective date. Continued use of the site or services after changes become effective means you accept the updated terms.

5. Eligibility and authority

The site and services are intended for business users who are at least 18 years old. By using them, you represent that you meet that requirement and, if acting on behalf of an organisation, that you have authority to bind that organisation.

6. Use of the site and services

• Do not use the site or services for unlawful, fraudulent, abusive, or infringing activity.
• Do not upload or transmit malware, malicious code, or harmful material.
• Do not attempt unauthorised access to systems, data, or accounts.
• Do not use automated methods except through approved integrations, APIs, or Model Context Protocol (MCP) connections.
• Do not reverse engineer, decompile, or otherwise attempt to derive source code except where prohibited restrictions are unenforceable under law.

7. No legal, HR, payroll, or financial advice

HR Monster does not provide legal, tax, payroll, HR, accounting, or financial advice. Any information, templates, automation outputs, AI suggestions, or documentation made available through the site or services are for general product use only and are not a substitute for professional advice.

8. AI and automation features

AI and automation features are probabilistic and may produce incomplete, inaccurate, or biased results. They may rely on third-party models or services, including OpenAI services when you choose to connect and use the HR Monster app for ChatGPT.

You are responsible for reviewing outputs, validating decisions, and determining whether any generated result is appropriate for your workflow, people operations, outreach, or compliance needs.

9. Connected apps, OAuth, and MCP integrations

A connected app may access HR Monster only after an authorized user grants the permissions shown on the authorization screen. Read permissions may retrieve information that the user is otherwise permitted to access. Write permissions may create or update records, execute workflows, or process agent tasks when the user requests those actions.

You are responsible for reviewing requested scopes, using an account with appropriate tenant authority, safeguarding your accounts, and ensuring that each instruction and disclosure is lawful and permitted by your organisation. Do not ask an integration to access, change, or disclose data that you are not authorized to handle.

You may decline requested scopes or disconnect the app through the settings made available by the integration provider. You may also contact HR Monster support about server-side revocation. Revocation prevents new authorized requests but does not reverse actions already completed or automatically delete records retained under applicable policies or agreements.

OpenAI and other integration providers operate their own services under separate terms and privacy policies. HR Monster does not control the availability, model behaviour, interface, or retention practices of those third-party services.

10. Intellectual property

HR Monster and its licensors own all rights, title, and interest in the site, services, software, content, branding, and underlying intellectual property. Subject to these terms, we grant you a limited, non-exclusive, non-transferable right to use the site and services for legitimate business purposes.

11. Your data and user content

You retain ownership of data and content you submit to the site or services. You represent that you have all necessary rights and permissions to provide that data to us and to authorize the processing required to deliver the services.

You grant us a non-exclusive, worldwide license to host, store, process, transmit, and otherwise handle your data solely as needed to operate, secure, support, improve, and provide the services.

If you use a connected app, you also represent that you are authorized to direct HR Monster to transmit selected data and action results to that provider and to process instructions received from it within the scopes and tenant permissions you granted.

We may derive aggregated or anonymized insights from usage and workflow activity, provided those insights do not identify you or any individual.

12. Third-party links and services

The site or services may include integrations, links, or references to third-party services. We do not control those services and are not responsible for their availability, content, model outputs, security, retention, or practices. Your use of a third-party service is also subject to its terms and privacy policy.

13. Disclaimers

The site and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

14. Limitation of liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, HR Monster will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity.

For use of the public site and any free services, our total aggregate liability is limited to SGD 100. If you are a paid customer, any liability caps in the applicable Customer Agreement govern instead.

15. Indemnity

You agree to indemnify and hold HR Monster harmless from third-party claims arising from your breach of these terms, your unlawful use of the site or services, or data/content you provide that infringes third-party rights, except to the extent a claim results from our negligence, willful misconduct, or breach of law.

16. Suspension and termination

We may suspend or terminate access to the site or services with reasonable notice where appropriate, or immediately if necessary for breach, legal compliance, security, abuse prevention, or risk mitigation.

Where commercially and legally feasible, we will provide a reasonable window to export relevant data after termination.

We may also reject a connected-app request or revoke its authorization where necessary to enforce scopes, tenant boundaries, security, legal requirements, or these terms.

17. Governing law and jurisdiction

These terms are governed by the laws of Singapore. The courts of Singapore will have non-exclusive jurisdiction to resolve disputes arising out of or in connection with these terms, the site, or the services.

18. General

These terms form the entire agreement for your use of the public site and services unless a Customer Agreement applies. If any provision is unenforceable, the remainder stays in effect. Failure to enforce a right is not a waiver. You may not assign these terms without our prior written consent, except where permitted by law. We may assign them in connection with a corporate transaction or restructuring.

19. Contact

For product or connected-app support, contact support@hr.monster. For privacy questions or requests, contact privacy@hr.monster.